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Governance

Risk Maturity in Action: Turning Customer Promises into Reliable Outcomes

Two recent ASIC matters provide a useful opportunity to think differently about risk management. They can be read as stories about compensation, penalties and compliance...

Governance risk is not theoretical

The better question is whether the organisation can show how conflicts are identified, declared, challenged, escalated and evidenced before an external inquiry, regulator or media story exposes the gap.

Geopolitical shocks must be treated as a live risk

APRA has written to banks, insurers and superannuation trustees setting out minimum expectations for readiness to geopolitical shocks, including sanctions, trade restrictions and armed conflict. The letter highlights practical gaps in scenario planning, business strategy,…

APRA’s Final Push on Governance: What Boards Need to Do Before 2028

APRA has entered the final phase of its governance reform, releasing a unified CPS 510 standard that replaces five prudential standards and raises the bar for board independence, conflicts management, and fit and proper obligations. With a 2028 effective date and consultation closing August 2026, banks, insurers, and super funds need to start their gap analysis now.

Pricing governance is a customer trust control, not just a marketing decision

Coles, Woolworths and IAG each faced regulatory action over pricing for the same reason: a gap between what customers were told and what the pricing system actually did. This post uses those cases to ask whether your organisation can show how pricing decisions are owned, challenged and tested for customer outcomes — before a regulator does it for you.

Good governance is not a burden, it is how leaders succeed.

A practical risk management article using a current source event to test ownership, evidence, controls and maturity.