Conduct

The Hidden Cost of Poor Transparency in Insurance

ASIC's 2026 Report 838 shows that 31% of consumers who contacted their insurer obtained a lower renewal premium without changing cover. AFCA's complaint data adds a practical signal for boards testing car-insurance pricing and renewal transparency.

Beyond the Label: Importance of Accountability

An eight-month forensic investigation by Four Corners revealed widespread mislabelling and adulteration in food products sold in Australia, including tomato paste sourced from China’s Xinjiang region and seafood falsely promoted as Australian. In response, the ACCC launched an inquiry into misleading conduct, spotlighting the urgent need for stronger accountability and supply chain transparency to protect consumers.

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