The Future of Operational Risk in Financial Services: APRA’s CPS230


Today marks a momentous occasion in the world of financial services as the Prudential Regulator APRA releases the final version of CPS230. This milestone heralds a critical step in the development of operational risk practices in the industry, with far-reaching implications for organizations and their risk landscape. In this blog post, we will explore the key highlights of the final version of CPS230 and delve into its significance for the financial services sector.

Commencement Date Extension

One of the key takeaways from the final version of CPS230 is the extension of the commencement date to 1 July 2025. This extension provides financial organizations with additional time to prepare and align their practices with the new standard. Moreover, for suppliers’ contract renewal, either the renewal date or 1 July 2026 are now the crucial dates for agreements being updated. This adjustment acknowledges the importance of providing sufficient time for smooth transitions and comprehensive implementation.

Material Service Providers

In the revised version, the register of material service providers is no longer a part of the Board-approved policy. However, organizations are still required to furnish a register of these important providers to APRA. Identifying and maintaining this register is vital for monitoring and managing potential risks associated with key service providers.

Reputational Risk

Although reputational risk is no longer expressly detailed as part of the full range of operational risk, the final version acknowledges its significance. APRA highlights the continued importance of reputational risk management, emphasizing its impact on the financial industry. While it might not be explicitly outlined, organizations should remain vigilant in managing reputational risks to safeguard their stability and credibility.

Clarity on Critical Operations and Providers

The revised CPS230 brings much-needed clarity on critical operation minimums and material service provider minimums, categorized by the type of financial service. This clarification ensures a more standardized and transparent approach to assessing the significance of operations and providers, leading to better risk management practices.

Enhanced Risk Management

The final version introduces some critical additions to the list of material service provider minimums. Risk management, core technology services, and internal audit have been explicitly included, underscoring their significance in the financial ecosystem. By elevating these components to the forefront of risk considerations, organizations are better equipped to handle potential disruptions and ensure robust risk management.

Removal of Systemic Importance Assessment

A significant change in the final version is the removal of the requirement for each entity to assess whether a provider is systemically important to Australia. This streamlines the evaluation process, making it more efficient and practical for organizations. While systemic importance remains an important consideration, this change simplifies the assessment procedure and allows organizations to focus on other critical aspects of operational risk.

APRA’s Draft Guidance

In addition to the final version of CPS230, APRA has issued its draft guidance for the new standard. This supplementary guidance provides valuable insights and specific instructions for organizations to navigate the changes effectively. It serves as a roadmap for organizations, ensuring they can adapt smoothly to the new requirements.


As the financial services industry continues to evolve, managing operational risk becomes increasingly critical. The release of the final version of CPS230 by APRA marks a significant stride in this direction. With an extended commencement date, clarity on critical operations, and an enhanced focus on risk management, the industry is better positioned to navigate the dynamic landscape of financial services operational risk.

For organizations seeking effective approaches to implement these updates, The Innovation of Risk (link to their LinkedIn page) stands as a valuable resource. With its expertise and experience, this organization can help demystify the intricacies of CPS230 and ensure a seamless transition.

In conclusion, let’s embrace these changes and work together to stay ahead in the ever-evolving landscape of operational risk in financial services. By proactively embracing these updates, we can reinforce the stability and resilience of the finance industry as a whole.

#OperationalRisk #FinancialServices #APRA #CPS230 #RiskManagement #FinanceIndustry #RegulatoryCompliance

Scott North
Scott North has extensive executive and board experience in risk management, internal audit, operational risk and compliance, governance, risk strategy, scenario planning, technology risk, technology architecture, systems design, financial accounting, and management accounting. With Chief Risk Officers roles across financial services in Australia, Scott is an accomplished and experienced senior risk executive with extraordinary results in leading risk management teams. An innovative and process-focused leader, with an entrepreneurial style. Scott has a passion for innovation and digital. Scott is an experienced project leader across multiple disciplines including risk, finance and enterprise systems.

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