Posting about the idea that anyone that has a customer facing business with a diverse customer set should look at risk assessing the customer base. So what does this involve? Essentially this involves considering the customer "factors" and using some form of statistical analysis to "grade" the customers.
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The newest infographic from Riskographics provides a visual guide for "knowing your risks". Leveraging the AS/NZS ISO 31000:2009 Risk Management - Principles and Guidelines, this infographic provides a more effective way of communicating the risk management process. The document itself contains 9584 words where as this infographic is all about the pictures.
Visual.ly compares @innovaterisk to celebrities